PSPolySub

Contact us

We read every message. For the fastest help, include your license key (if you have one) and a short description of what you were doing when the issue happened. We aim to reply within 2 business days.

General support

Questions about the studio, subtitles, or your account.

coreyuab@gmail.com

Billing & refunds

Subscription questions, invoices and refund requests.

coreyuab@gmail.com

Press & partnerships

Media inquiries and integration partnerships.

coreyuab@gmail.com

Before you write in

  • Transcription issues: tell us the file format and length.
  • License key not working: double-check for typos and extra spaces.
  • Refund requests: see our refund policy — 7-day money-back guarantee on all plans.